Who We Are
About IntelliTect
IntelliTect is a software and AI consulting firm based in Spokane, Washington. We help organizations solve complex technical problems and apply modern technology, including AI, in ways that create real, measurable value. We combine training, strategy, and engineering to move teams from uncertainty to execution.
Our Mission
Purposeful Generosity
IntelliTect exists to solve complex technical problems in ways that create meaningful, lasting impact. From the beginning, a substantial portion of the firm’s success has gone toward combating extreme poverty, injustice, and human suffering, something we call Purposeful Generosity. Our giving supports organizations that address the root causes of societal challenges, and when our team delivers value to a client, that effort powers something larger.
Read more about our philanthropy and the specific projects we have supported.
Leadership
Our Founders
IntelliTect was founded by Mark and Elisabeth Michaelis. Their commitment to both technical quality and Purposeful Generosity continues to shape how the company operates today.
What We Do
How We Help
Organizations typically bring us in when the problem is difficult, the stakes are high, and previous approaches have not worked. We work with clients locally and internationally, across industries including utilities, manufacturing, healthcare, fintech, and insurance, helping them move from AI curiosity to real-world impact with the engineering foundation that makes AI usable in production.
Our Services
Our capabilities fall into four areas:
Software Development
Custom applications built for complex business needs, with AI and automation applied where they create real value.
Data & AI
Practical AI strategy, data foundations, and workflow automation that move teams from experimentation to execution.
How We Work
Our Approach and Culture
A "be the best you can be" attitude runs through the team. We push each other to take on more than we thought we could and pursue quality in everything we do, which is what helps our clients get the most from what we build together. We take the work seriously without taking ourselves too seriously, as the steady stream of Princess Bride references woven through our culture makes clear.
"When you form a team, everyone is just a member of the team, and you can lead, not by terms of title, but by what we have to offer."
- Mark Michaelis, IntelliTect Co-Founder
Our Core Values
Three core values guide who we are, how we work and how we make decisions. Together they are a large part of why we are able to deliver complex, custom software dependably and within the commitments we make.
Innovative Excellence
Innovative Excellence means pursuing the best solution, not just one that works. We get there by finding and solving the underlying problems, the ones a client may only vaguely sense or assume cannot be fixed. Those are the problems we most enjoy taking on.
Passionate Hard Work
When the work is fulfilling, it does not feel like work. We are builders and puzzle-solvers who take genuine pride in designing, building, and shipping solid architecture and engineering for our clients. We hold ourselves to a high standard, and we enjoy meeting it.
Courageous Honesty
Courageous Honesty is the foundation of the trust our clients place in us. We share our assessments, timelines, and recommendations directly, even when the truth is uncomfortable. That directness is a large part of why we are able to deliver solutions within the constraints we commit to.
In Their Words
What Our Clients Say
"Our team saw immediate improvements in efficiency and performance as a direct result of IntelliTect's technical leadership. The partnership helped us deliver high-quality solutions and build a long-term, sustainable development methodology."
- Sharry Ditzler, Chief Information Officer, Washington Trust Bank
"IntelliTect’s expertise gave us real-time visibility into our integrations, drastically reducing response times and improving efficiency."
- David Byrne, Department Manager of Enterprise Data and Analytics, Consolidated Edison
"By working with IntelliTect, we’ve been able to leverage cutting-edge technology to improve the way our clients assess risk and manage exposure. The results speak for themselves—our clients now have the tools they need to make more accurate, data-driven decisions."
- Nathan DeSpain, Vice President, WaterStreet Company
Get Started
Work With Us
If you are facing a complex technical problem, or trying to move from AI curiosity to something real, we would like to hear about it. Schedule a conversation to explore how this applies to your organization.